Yesterday we bought a new Kodak printer, the wireless one, the ESP7. What a complete load of rubbish!
On Tuesday it is going back to the shop for a full refund.
It didn't install properly, then it wouldn't scan, it did seem to copy ok, but when we printed out some photos - well - the quality was abysmal, and seeing as we are photographers and need the photos to be top quality, it just wasn't good enough. Even then, we only did 4" x 6", goodness knows how bad A4 would have come out.
We spent 50 minutes at online help with someone in India who was juggling multiple helps and actually told us to disconnect chat! When we queried this s/he said "sorry, that was a mistake, I am doing multiple helps, I should have said disconnect the printer"!!!! All s/he eventually told us to do was try a different USB port (the original one was working perfectly) or reinstall the software.
We uninstalled it this morning before reinstalling, but it only uninstalls the actual printer, none of the other stuff, which you can't get rid of. We tried to reinstall the software but it wouldn't have it.
Have now put our original Canon printer back on and the Kodak is going back to PC World for a full refund.
DO NOT BUY ANY OF THE NEW KODAK PRINTERS!!!!
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